About Us

Why choose OakHouse Professional?

OakHouse Professional have a wealth of experience in digital marketing, business administration, skilled services and consultation. We provide virtual assistant, administrative and business support services from our offices in Stoke-on-Trent, Staffordshire. We work virtually so that we can help you – no matter where you are based.

OakHouse Professional’s core purpose is to make a positive difference to our clients and colleagues lives. As such, we offer all of our clients three promises:

  • Fantastic Customer Service
  • Expert Knowledge
  • Bespoke Solutions

Our team is made up of experienced business leaders and managers, digital marketing experts, AAT qualified accountants, HR consultants and efficient business administrators. As such, we have a wide pool of experience to draw from when working with you. This means that we can help you with pretty much any project – you name it, we can do it.

Our team is also big enough to ensure that there is always capacity to carry out the work you require. Whereas one individual may have breaks in service due to holidays, sickness and demand from other customers, we offer a seamless service which provides cover at whatever time suits you best.

We can provide you with the expertise you need to help push your business forward. Alternatively, we can even be an extra helping hand to finish those projects that you do are struggling to find time to complete yourself.

Meet the team

OakHouse Professional Virtual Assistant and Admin Support Stoke-on-Trent Staffordshire, UK

Jason Harker

Co-founder and Director

With over 20 years’ experience as Managing Director of a group of companies, Jason has extensive knowledge and experience of starting and growing successful companies.

Specialising in high level problem solving, business strategy and implementation, Jason is the person you need to speak to if you are looking to push your business further and make changes.

OakHouse Professional Virtual Assistant and Admin Support Stoke-on-Trent Staffordshire, UK

Emma Candlin

Co-founder and Director

Emma has a Master’s in Business Administration and a Diploma in Business Improvement Techniques.

Having over 10 years’ experience within a Business Administration and Management capacity, and having overseen the setup of five different companies, Emma’s speciality is in Business Start-Ups, Funding applications and Awards entries.

OakHouse Professional Virtual Assistant and Admin Support Stoke-on-Trent Staffordshire, UK

Louise Williams

Head of Finance

Having over 10 years of experience within the finance industry, Louise is qualified to AAT Level 4 in Accounting and has a Level 4 Diploma in Business Skills.

Louise is the person you need to speak to for any bookkeeping or credit control services and will help you to make sure that your payments come in on time.

OakHouse Professional Virtual Assistant and Admin Support Stoke-on-Trent Staffordshire, UK

Marianne Gibson

Head of HR and Recruitment

Marianne has over 10 years’ experience of working in HR and Recruitment, having previously been part of the HR team for one of the biggest clothing retailers in the UK.

Marianne also has extensive experience within a business context, holding a BA Honours Degree in Business Administration, as well as a Higher National Diploma in Business Studies.

OakHouse Professional Virtual Assistant and Admin Support Stoke-on-Trent Staffordshire, UK

Joanna Crossley

Head of Marketing

Joanna has extensive experience in the field of marketing, including the management of social media and websites, content creation and copywriting, videography and photography as well as analytical reporting and strategic planning.

Joanna is our marketing guru and can help you with any queries you may have regarding your approach to marketing.

OakHouse Professional Virtual Assistant and Admin Support Stoke-on-Trent Staffordshire, UK

Samantha Grand

Office Manager

Samantha has a wealth of experience within the administrative and project management fields, including the setup and coordination of new company services and products.

Samantha is the person to speak to if you are looking for any administrative support and project management, as well as any call or email management.

Rachel Crawshaw

Marketing Assistant

Rachel is part of our digital marketing team, specialising in social media. She works closely with Joanna to provide our clients with effective digital marketing to drive traffic to their websites.

Rachel is continuously pushing to develop her own skills and knowledge within digital marketing. This means that she can provide our clients with the very best service and is your go to person for any social media enquiries.

Elizabeth Cole

Compliance Manager

With extensive knowledge in both project management and company compliance, Elizabeth has a Masters degree in English and the IOSH Managing Safely qualification. She works closely with our clients to provide technical documentation, such as company policies and risk assessments, and oversees the successful implementation of client projects.

Elizabeth also has extensive experience in providing copy for websites and articles, and can provide our clients with well written, thoughtful posts.

Lara Simpson

Virtual Assistant

Lara is an experienced administrator and coordinator, who has numerous years of experience working within a call management and administrative role.

Lara has the knowledge and experience required to provide you with a high quality call management and email management service, and works hard to provide all of our clients with the very best customer service.

Elizabeth Evans

Virtual Assistant

With a degree in Business Management, Elizabeth has extensive experience in both administrative and operational roles.

As well as working with our clients to provide efficient coordination of both projects and events, Elizabeth also provides email and call management services to help ensure that our clients do not miss out on any incoming work.


OakHouse Professional

Planterra Business Centre,

Station House,

Station Road,



ST12 9DQ.

Telephone: 01782 479400

Email: info@oakhouseprofessional.com