Call Management

When you are trying to run a business, incoming calls can be both essential and disruptive to your work. OakHouse Professional provide a call management service during working hours, so that you can focus on keeping your business going.

OakHouse Professional - Virtual assistant and admin support Call management


Incoming telephone calls can often result in new leads or business, so it is important that they are answered promptly and professionally. If you are running a startup or small business and trying to pick up all of the jobs that make up running a business, it can often be difficult to get to the phone promptly. This could result in opportunities being lost or customers receiving a lower standard of customer service.

OakHouse Professional’s call management service allows you to focus on other things whilst we deal with all of your calls. We can redirect any marketing or sales calls, note down and pass on any orders and answer any queries that your clients or potential clients might have. We will take time to get to know more about you, your business and what you offer so that we can provide your clients with the highest quality customer service.

We will work around you depending upon your requirements – whether you need a regular service on a daily basis or if you are looking for a one off service for a set period of time whilst you are not available.

Get in touch to find out how we can help you!

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About Us



OakHouse Professional

Planterra Business Centre,

Station House,

Station Road,



ST12 9DQ.

Telephone: 01782 479400